Terms of Service
These terms apply to photography and video services booked with Kate Lang Production (Kate Lang). Your individual quote or agreement takes priority where it says something different.
Quotes and booking
Prices on this website are indicative starting prices. Every project receives a written quote that states the scope, date, location, deliverables, usage and price. A booking is confirmed when you accept the quote in writing and any advance payment stated in the quote has been received. Until then, the date is not reserved.
Prices, travel and extra costs
Unless the quote says otherwise, prices are in euro. Travel outside Athens, accommodation, ferries and flights, location or permit fees, studio rental, styling, models, props and other production costs are quoted separately. Overtime on the day is charged at the rate stated in the quote.
Payment
Payment terms (advance payment, balance and due dates) are stated in your quote. Final files are delivered after payment of the balance unless agreed otherwise.
Changes and cancellation
If you need to move or cancel a booking, tell us as early as possible in writing. Rescheduling depends on availability. Cancellation conditions and any non-refundable advance are stated in your quote. If we cannot attend because of illness, accident or other circumstances beyond our control, we will offer a qualified replacement photographer where possible or refund payments for services not delivered.
On the day
Please give us accurate information about schedule, location, access and any restrictions (for example on flash or filming). The client is responsible for informing guests, speakers and staff that photography and filming take place. Weather and venue conditions may affect outdoor shoots; we will agree an alternative plan in advance where possible.
Delivery
Indicative delivery times: event photography within 5 days; commercial and video projects as agreed in the quote. Images are delivered as edited digital files via an online gallery or download link. RAW files are not included unless agreed in writing.
Copyright and licence to use the images
Kate Lang remains the author and copyright holder of all images and video. After full payment you receive a licence to use the delivered files for the purposes, channels and period stated in your quote (for example website, social media, print, advertising). Uses outside that scope, resale or transfer to third parties need written agreement. Unless you ask us not to, we may show selected images in our portfolio and on social media.
Liability
We take great care with equipment and backups. If files are lost or damaged for reasons within our control, our liability is limited to the amount paid for the affected service. We are not liable for indirect losses.
Law and disputes
These terms are governed by Greek law. Consumers keep the protection of the mandatory laws of their country of residence. Before going to court, please contact us so we can try to solve the issue: [email protected].
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